Privacy Policy

Last updated: 6/18/2025

This Privacy Policy describes Crow Wholesale' ("We," "Us," or "Our") policies and procedures on the collection, use, and disclosure of our users' ("You" or "Your") personal information when You use the Service and tells You about Your privacy rights and how the law protects You. This Privacy Policy governs the websites we and our affiliates, subsidiaries, and related entities operate.

We may update this Privacy Policy periodically. If changes are made, we will revise the date at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about our data practices and your available choices.

This Privacy Policy includes the following sections:

Notice at Collection
Advertising & Analytics
Security of Your Personal Information
Your State-Specific Privacy Rights
Contact Us

Notice at Collection

Sources of Personal Information

We may collect personal information from you in several ways in order to provide and market our products and services. We may collect information from the following sources:

Personal Information You Provide to Us: We receive and store any information you provide in relation to our services, such as when you purchase a product, communicate with us via phone, chat, or email, participate in surveys, or provide information to your online account. The types of personal information that we may collect directly from you include contact, financial, and other identifying information and demographic information.
Personal Information We Collect from Other Parties: We may collect contact and identifying information from other parties, such as our affiliates and subsidiaries, credit reporting agencies, background check agencies, and/or collections agencies.
Personal Information We Collect Passively: We may collect Internet or other electronic activity passively using tools like browser cookies, web beacons, and tracking pixels, SDKs, and other similar technologies. This activity is further described in the “Advertising & Analytics” section below.

Personal Information We Collect

The information we collect may include the following:

Contact Information and Other Identifiers: We may collect certain identifiers and contact information, such as name, postal address, email address, account name, driver’s license number, and other similar identifiers.
Customer Records: We may collect financial and account-related information, such as signature, credit card number, bank account number, and background check information.
Demographic Information: We may collect certain demographic information, such as gender.
Commercial Information: We may collect details about products or services purchased.
Internet or Other Electronic Activity: We may collect information about your browsing and search history, as well as your interactions with our website, applications, or advertisements.
Geolocation Data: We may collect geolocation data, such as IP address.
Audio, Electronic, and Visual Information: We may collect audio recordings, such as customer service call recordings.
Inferences: We may collect information about purchasing tendencies and preferences.
Sensitive Personal Information: We may collect sensitive personal information, such as driver’s license number or passport number, for purposes including maintaining and servicing your account, providing customer service, processing orders and transactions, and conducting background checks where required.

Use of Information

We may use the categories of personal information collected that are identified above to provide, maintain, and improve Our Service, including to:

To provide and maintain our Service: To monitor the usage of our Service, to process payments from you, for customer service purposes.
To manage Your Account: To manage Your registration as a user of the Service. The Personal Information You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: For the development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication. We may use Your Personal Information to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
To provide You with updates: Including news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Disclosures of Personal Information

Service Providers

We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, for email marketing, to contact You, etc.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g., payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.

With Affiliates

We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With Business Partners

We may share Your information with Our business partners to offer You certain products, services, or promotions.

Business Transactions

If We are involved in a merger, acquisition or asset sale, Your Personal Information may be transferred. We will provide notice before Your Personal Information is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, We may be required to disclose Your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Fraud Prevention

We may disclose your personal information when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.

Corporate Restructuring

We may transfer your information to a third party if we or any of our affiliates are involved in a corporate restructuring, including a sale, merger, or other transfer of some or all of our assets.

Other legal requirements

We may disclose Your Personal Information in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Crow Wholesale
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Retaining Personal Information

We will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Advertising & Analytics

To enable our systems to recognize your browser or device, to provide our services to you, and to serve advertisements on our behalf, we use cookies, web beacons and similar tracking technologies. A “cookie” is a small text file that a website can place on your computer’s hard drive to, for example, collect information about your activities on the site, to keep your account secure, to help us enhance your experience when using our website, and to gain insight on how to better serve our website users. The use of cookies is an industry standard, and, as such, you will find them on most major websites. We use both first and third-party cookies on our website. First-party cookies are those set by us, whereas third-party cookies are set from a domain different from the domain of the website you are visiting for our advertising and marketing efforts. We use cookies to:

Assist with your navigation of our website;
Track interactions on our websites or particular features on our websites;
Remember your site preferences (e.g., language preferences); and
Tailor advertisements to you and provide you with a personalized marketing experience.

We also classify cookies into the following categories:

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be disabled.
Analytical/Performance Cookies: These cookies are used to allow us to recognize and maintain a log of the number of visitors that reach our website. These cookies assist us in improving our website function in the most efficient manner possible.
Functionality Cookies: These cookies are used to recognize users when they return to our website, so we can personalize content for you and remember your preferences. If you choose to disable these cookies, we will not be able to automatically set your preferences when you visit our site (e.g., your preferred language and region).
Targeting Cookies: These cookies are set through our website by our advertising partners, such as Meta and TikTok. These partners may use information obtained through their cookies about your visits to our and other websites, in combination with information about your purchases and interests in order to provide advertisements about goods and services relevant to you.

Managing Your Cookie Preferences

Most web browsers are set to accept cookies by default, but you can usually choose how web browser cookies are handled by your device via your browser settings. Some devices allow you to control this through your device settings. If you choose not to receive cookies at any time, websites may not function properly, and certain services will not be provided. Each browser and device are different, so check the settings menu of the browser or device to learn how to change your settings and cookie preferences. You can find information on how to manage cookie settings on certain browsers via the following links:

The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative and the Digital Advertising Alliance.

To the extent that our Collection Technologies are considered a “sale/share” or where we conduct targeted advertising under state privacy laws, you may exercise your right to opt-out (see the “Your State Privacy Rights” section below for more information) by doing either of the following:

Click on the “Your Privacy Choices ” link in the footer of our website and adjust your preferences. Please note that your request to opt-out will be linked to your browser identifier only. If you use a different computer or browser to access our website, you will need to adjust your preferences on those sites; or
Broadcast an opt-out preference signal, such as by enabling Global Privacy Control (GPC) where supported by your browsers. To download and use a browser supporting GPC signals, visit https://globalprivacycontrol.org/orgs. You will need to implement this for each supported browser or browser extension you use.

How We Respond to Browser “Do Not Track” Signals

Some web browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Various state privacy laws require that website operators disclose how they respond to a Do Not Track signal and whether other third parties may collect personally identifiable information about an individual's online activities from their site or service.

We currently do not respond to "Do Not Track" signals. As the technology and communication between browsers and website improves, we may make changes to our policy.

Security of Your Personal Information

The security of Your Personal Information is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Information, We cannot guarantee its absolute security.

Your State-Specific Privacy Rights

This section contains additional information regarding our personal information handling practices and your data privacy rights under state privacy laws in the United States.

Summary of Categories of Personal Information Collected and Disclosed

Over the past 12 months, we have collected the categories of personal information listed in the table below. For specific data points and sources, refer to the Sources of Your Personal Information and Personal Information We Collect sections within the Notice of Collection at the beginning of this Privacy Policy. We use this information for the business and commercial purposes outlined in the Purposes and Uses of Your Personal Information section of the Notice of Collection. Additionally, in the past 12 months, we have disclosed the following categories of personal information for business purposes to the corresponding categories of recipients, as detailed in the Disclosure of Your Personal Information section of the Notice of Collection:

Category	Example(s)	Source(s)	Purpose of Collection (including business purposes)
Identifiers	Name, postal address, email address, account name, driver's license number, etc.	Directly from the consumer	Maintaining and servicing your account, providing customer service, processing orders/transactions
Customer records	Name, signature, credit card number, bank account number, background check information, other financial information, etc.	Directly from the consumer, indirectly form service providers and government entities	Maintaining and servicing your account, providing customer service, processing orders/transactions
Protected Classifications	Gender	Directly from the consumer	Maintaining and servicing your account, providing customer service, processing orders/transactions
Commercial Information	Products/services purchased	Directly from the consumer	Processing orders and transactions, processing payments
Internet/ Network Activity	Browsing history, search history, information regarding a consumer's interaction with an internet website, application, or advertisement	Directly from the consumer, indirectly from service providers and third parties	Providing advertising or marketing services, providing analytic services
Geolocation Data	IP address	Directly from the consumer, indirectly from service providers	Providing advertising or marketing services, providing analytic services
Audio, electronic, visual, etc. information	Audio recordings	Directly from the consumer, indirectly from service providers	Providing customer service
Inferences	Purchasing tendencies	Directly from the consumer, indirectly from service providers or other third parties	Providing advertising or marketing services, providing analytic services, undertaking internal research for technological development and demonstration

Sensitive Personal Information

We have collected the following categories of sensitive personal information about you:

Category	Example(s)	Source(s)	Purpose of Collection
Identifiers	Information that reveals a driver's license number or passport number	Directly from the consumer	Maintaining and servicing your account, providing customer service, processing orders/transactions, conducting background checks where required

Selling or Sharing of Personal Information

Below, we describe the categories of personal information we may sell or share for targeted advertising currently and in the preceding 12 months. We also describe the third parties who received or may receive the personal information and the business or commercial purpose for the sale or sharing. We do not knowingly sell or share the personal information of children under the age of 16 and have not done so in the prior 12 months.

Category of Personal Information	Sold or Shared	Category of Third Party	Business or Commerical Purpose for Sale or Sharing
Identifiers, such as IP address, unique personal identifier, or other similar information.	Sold or Shared	Advertising, marketing, data analytics providers, and social networks.	We may have sold or shared this category of personal information with third parties to receive advertising, marketing, and analytics services.
Internet or other electronic network activity information, such as browsing and click history when using our website.	Sold or Shared	Advertising, marketing, data analytics providers, and social networks.	We may have sold or shared this category of personal information with third parties to receive advertising, marketing, and analytics services.
Geolocation	Sold or Shared	Advertising, marketing, data analytics providers, and social networks.	We may have sold or shared this category of personal information with third parties to receive advertising, marketing, and analytics services.
Inferences drawn from any of the information identified herein	Sold or Shared	Advertising, marketing, data analytics providers, and social networks.	We may have sold or shared this category of personal information with third parties to receive advertising, marketing, and analytics services.

Consumer Rights

Privacy laws grant consumers in the United States certain rights regarding their personal information, subject to specific exemptions. Please see the “Exercising Your Privacy Rights” section below for details on how to submit a request.

The Right to Know and Access: You have the right to request that we disclose to you the categories of personal information we have collected, used, disclosed, or sold about you. You may also request a copy of the personal information we have collected about you, and this information will be provided in a portable, and readily usable format, to the extent that it is technically feasible to do so.
The Right to Deletion: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers as permitted by law.
The Right to Correct: You have the right to request that we correct any inaccurate personal information that we have collected from you and maintain.
The Right to Opt-Out of the sharing of Personal Information: You have the right to opt out of the sale and/or sharing of your personal information with third parties as well as the right to opt out of targeted advertising. You may opt out of the sale of your personal information or sharing of your personal information for targeted advertising by clicking on the “Your Privacy Choices .” For more information, please see the “Managing Your Cookies Preferences” section above.
The Right to Limit the Use of Sensitive Personal Information: You have the right to request that your sensitive personal information is used for limited purposes, such as providing you with the services you requested.
List of Specific Third Parties: If you are an Oregon resident, you have the right, at our option, to receive a list of the specific third parties, other than natural persons, to which we have disclosed either: (1) your personal information or (2) any personal information.
Right to Opt-Out of Profiling: You have the right to opt out of the processing of your personal information for profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. We do not currently engage in this practice.
Right to Data Portability: You have the right to receive the information about you that we process in a format, to the extent technically feasible, that is portable, usable, and allows you to transmit the personal information to a person without impediment or hindrance.
Rights Related to Sensitive Personal Information or Data: Data privacy laws may provide additional protection for sensitive personal information or data. Please see Sensitive Personal Information in Sensitive Personal Information section above for more information.
Right to Appeal: If we decline to take action in response to your exercise of a privacy right, we will inform you of the reason for denying your request and provide you instructions on how to appeal the decision.

We will not discriminate against you for exercising any of your privacy rights listed above. Unless permitted, we will not:

Deny you goods or services;
Charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties;
Provide you a different level or quality of goods and services; or
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your Privacy Rights

You may exercise your privacy rights by submitting a request here or through our toll free number within the Contact Us section below.

Before we can process your request, we will ask you a series of questions in order to attempt to verify your identity. If you use an authorized agent to make a request on your behalf, we may ask the agent to verify their own identity and confirm with you that you provided the authorized agent with permission to submit the request.

We endeavor to respond to requests within 30 days of its receipt, but we are allowed by law to take up to 45 days to respond. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

By email: cs@crowwholesale.com
By visiting this page on our website: www.crowwholesale.com
By phone number: 800-264-2493